At Naksh Mobile (nakshmobile.com), we aim to deliver your orders quickly, safely, and efficiently. Please read our Shipping Policy carefully to understand our order processing and delivery terms.

Order Processing

All orders are usually processed within 1–2 business days after successful payment confirmation.

Orders placed on Sundays, public holidays, or during special sale periods may take additional time for processing.

Delivery Timeline

Estimated delivery time may vary depending on your location:

  • Metro Cities: 2–5 business days
  • Other Cities and Towns: 4–8 business days
  • Remote Areas: Delivery depends on courier service availability

Delivery timelines may also be affected by festivals, weather conditions, strikes, natural disasters, or courier delays beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

In some cases, we may offer free shipping on selected products, orders above a certain amount, or during promotional offers.

Order Tracking

Once your order is shipped, tracking details including courier partner name and tracking number will be shared via:

  • Email
  • SMS
  • WhatsApp (if applicable)

Customers can use the tracking details to monitor shipment status.

Delivery Attempts

Our courier partners may attempt delivery multiple times.

Customers are requested to provide a complete and accurate shipping address along with a valid mobile number to avoid delivery failures.

Delayed or Lost Shipments

If your shipment is delayed beyond the expected delivery period or appears lost in transit, please contact our support team for assistance.

We will coordinate with the courier partner to resolve the issue as quickly as possible.

Incorrect Address

Naksh Mobile is not responsible for delays, failed deliveries, or lost shipments caused by incorrect or incomplete shipping address or contact details provided by the customer.

Damaged Package on Delivery

If the package appears damaged, opened, or tampered with at the time of delivery, customers are advised to:

  • Refuse delivery if necessary
  • Take clear photos of the package
  • Contact our support team immediately

This helps us process claims faster.

International Shipping

Currently, we may or may not offer international shipping depending on product availability and service regions. Additional charges such as customs duties, taxes, or import fees (if applicable) shall be the responsibility of the customer.

Contact Us

For shipping-related support, please contact us through our website.